Shipping Policy
At SOLVEY, we want your order to reach you as quickly and easily as possible. Please read our shipping policy below for all the details.
Where we ship
We currently only ship to addresses within the United Kingdom. We do not offer international shipping at this time.
Shipping method and cost
We offer free express shipping on all orders, with no minimum spend required. No shipping fee is applied at checkout.
Order processing time
Orders are processed and shipped within 1 to 3 business days after being placed. Orders placed on weekends or during UK public holidays will be processed on the next available business day.
Estimated delivery time
Shipping and delivery usually take 2 to 5 business days after the order has been processed. If your product is in limited stock, delivery may be delayed by an additional 2 to 3 business days. We use 4PX and Yun to ship orders.
Order tracking
Once your order has shipped, you will receive a confirmation email containing tracking information so you can track your delivery.
Delivery issues
If your order hasn't arrived within the estimated timeframe, please contact us and we will do our best to resolve the issue quickly.
Contact us
If you have any questions about your shipping, please don't hesitate to contact our customer support team. We'll be happy to help.